As a risk manager, you may wish to track the changes to a Risk status. You may want to track the progress of a Jira issue state and/or display the status in your Risk Table (see How to display the Status of a Risk Issue in the SoftComply Risk Table? ). This can be achieved by automatic background scripts that do it for you. By automating it, you won't miss any updates or any special notifications.
Problem/Challenge:
Automated updates of Jira issue status
Value:
Get notifications when Jira issue status changes
Your filters that are created based on status are working
Your status based dashboard gadgets are always correct
Solution with CPrime Powerscripts:
Prerequisites:
You need to have Jira administrator permissions (for creating scripts, modifying workflows, etc).
You know your workflow (How to customise SoftComply Risk Project's workflow? ) NB! It's important that all the necessary transitions are allowed from source status to destination status.
Optional: Display risk issue status in the Risk Table → How to automatically update the status of a Risk when it has been modified/updated?
Solution:
Create new SIL Listener (event listener) to listen to the issue update events and if correct event is detected the transition to a specific workflow status is executed. Event type (Issue Updated, Generic Event, etc) should be specified by looking into workflow post functions. Dependant on workflow settings it can vary.
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